Chosen Thought » Sales Team

Sharing Employee Feedback to Increase Productivity

Admin — Sun, 31 Jan 2010 08:24:41 +0000

Almost all organizations have to deal with poor workers. Several hours are wasted on training such employees and often rigorous training sessions also go in vain. According to research conducted by some of the most well known HR consultancy firms, it has been found that companies can prevent wastage of time and money by sharing employee feedback on a regular basis. This has been proven to be a highly effective means by which employees can be told about areas where they need to improve. However, it is important to remember that the feedback has to be constructive.

Sharing regular feedback with employees can prove to be immensely beneficial in breaking the ice. It can also help the under performing employees to learn about their errors and take adequate steps to prevent recurrence. A large number of firms have introduced an HR policy that necessitates for the managers to share regular feedback with their subordinates. The purpose is to make the work place more productive and conducive for work. Managers also opine that such initiatives will make it easier for them to address issues that they face while dealing with their subordinates.
A number of organizations are also laying focus on improving their assessment procedures. They are replacing obsolete employee review policies with modern procedures such as the KRAs that have become quite popular thee days. The KRAs are points awarded to each employee on the basis of his/her performance.

Sales Team Motivation

Admin — Tue, 21 Jul 2009 05:58:11 +0000

When you assess the make-up of your sales team, what do you see? Are they consistently going after the easy, low hanging fruit? Do they stop their follow-up and follow-through after only one or two calls? Or do you have salespeople who take their time in selecting the right prospects and then do their homework and prepare?

There are two types of salespeople that I will cover in this article: tactical and strategic.

Tactical salespeople go after the quick sale – usually low volume, low margin sales… the easy ones. Strategic salespeople go after the more complex sales – the ones that can take longer, are more difficult to navigate through, but yield much greater results.

Tactical salespeople will typically rely on external factors for success, such as appearance, personality, favorite sales technique, etc.

Strategic salespeople bring much more to the process like: emotional maturity, patience, analytical problem solving skills, asking great questions, etc.

Bottom line: Strategic salespeople are different than tactical salespeople because they view their roles from different vantage points.

As a result, strategic salespeople have a better chance of achieving great sales volume, higher levels of credibility and better quality clients with long-term customer-loyalty.

Three Types of Merchant Accounts

Admin — Wed, 25 Mar 2009 06:31:53 +0000

As more innovations are being created in the world, so do newly coined terms emerged. The world of business which keeps on expanding every minute is hardly an exception. And one of these business terms spoken by different mouths worldwide is merchant account. Well, many have heard how helpful it is for men with businesses online. But hardly its whole concept is fully grasped. So, it is about time to create this article which should contain a guide for readers worldwide who might wish someday to have merchant accounts.

This account bears a big difference with bank account. The latter means an account where money is being deposited. Merchant account is different in the sense that it is a credit account. This account is acquired through an arrangement with a credit card acquiring bank which makes an evaluation of a merchant if he is qualified to own such an account. The very advantage of this type of account is that it can increase profits as time goes by. Settling in other companies that do not offer credit arrangement will let merchants waste some of their precious time because rates do not rise up as their business ventures get older in the business world. As proof to it, those who chose Worldpay and PayPal end up arranging with credit card acquiring bank to acquire this account.

There are three kinds of merchant accounts which depend on who is present at the time when products are sold. The first kind is called card holder present which means that that the merchant and the card holder were both present at the time of transaction. The second is called mail order/ telephone order which connotes that customers’ orders are processed without their presence by the merchant. The third is called internet merchant account which implies that both merchant and customer transact on the online site. The third type is convenient because the merchant can deal with customers anywhere and anytime without seeing each other.